01. UX analytics
Let us review your analytics data and recommend meaningful insights to help improve revenue, conversions & retention.
Whether it’s regular reporting, setting up dashboards or one-off deep dives into a specific problem, we can help.
02. Heuristic evaluation and audit
We can audit your current user experience for an independent, objective view.
We can be a fresh set of eyes to identify pain points in the user journey and give recommendations on best practices.
03. Customer journey mapping
We’ll work with you to map your current customer journeys and visualise the ideal customer experience.
It doesn’t stop there. We’ll support you with all the details required to help turn the vision into reality.
04. User research
Understand your customer’s minds and behaviour when interacting with your site or app.
Develop ideas and understand the context from real users with card sorting, tree tests, and various other research methods.
05. Competitor benchmark
We’ll track your site’s usability and performance against your main competitors.
Identify things that are working well and areas to improve to stay ahead of the competition.